Given the high rate of fraud in the motor insurance industry, it is understandable that customers' claims are often questioned by their insurers. Yet, this vigilance has significant implications for the customer experience and the insurer's ability to retain customers.
AVIDEA provides insurance companies with a digitalized solution for the motor claims process that puts the customer first while giving them the tools to better control fraud.
« 52% of policyholders and 80% of millennials are willing to purchase an insurance plan through a new provider» according to a 2018 Bain&company study.
In a highly competitive insurance market, customer experience is a major key to overcoming customer acquisition and retention challenges.
DigiClaim is a solution that enables insurance companies to digitize the entire customer journey and provide a platform for the various parties involved in claims management to exchange documents and instant messages.
Learn moreDigiFraud is a tool that helps insurance companies to better detect fraud in motor claims.
It gathers over 70 fraud management rules and relies on artificial intelligence for the automated processing of vehicle photos in order to spot suspicious claims.
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(+216) 50 323 126